Privacy Policy
Ecell International Co., Ltd. (hereinafter referred to as "the Company") highly values your privacy. To ensure that you can use the services and information provided on the Company's website (https://www.ecell.com.tw/tw, hereinafter referred to as "this Website") with peace of mind, we hereby explain our privacy protection policy to safeguard your rights.
1. Scope of the Privacy Policy
This Privacy Policy covers how this Website processes personally identifiable information collected when you use our website services. This policy does not apply to external websites linked from this Website, nor does it apply to personnel not commissioned or managed by the Company.
2. Collection and Use of Data
To provide you with the best interactive services on this Website, we may request certain personal information, including but not limited to:
(1) When you use the service mailbox, we retain the name, email address, contact details, and usage time you provide.
(2) During general browsing, the server automatically records relevant data, including your IP address, usage time, browser type, browsing and click data, etc.
These records serve as references for improving our website services and are used internally only, never disclosed externally. (3) To provide precise services, we may conduct statistical analysis of collected survey data. The results are presented in statistical form or descriptive text for internal reference.
(4) Unless we obtain your consent or are required by law, we will never disclose your personal data to third parties or use it for purposes other than data collection.
3. Data Protection
This Website’s servers are equipped with firewalls, antivirus systems, and other security measures to protect your personal information. Only authorized personnel have access to your data, and all handlers sign confidentiality agreements. Any breach of confidentiality obligations will result in legal consequences. If business operations require outsourcing services, we will strictly require the service providers to comply with confidentiality obligations and conduct necessary checks to ensure compliance.
4. External Links
This Website may provide links to other websites. When you click on these links to access external sites, their privacy policies apply, and this Website's Privacy Policy no longer applies.
5. Amendments to the Privacy Policy
This Privacy Policy may be revised as needed. Any updates will be posted on this Website.
6. Contact Information
If you have any questions regarding this Privacy Policy, please contact us for further guidance.
This policy takes effect from the date of publication.
Information Security Policy
1. Purpose
Eshore International Co., Ltd. (hereinafter referred to as "the Company") is committed to ensuring the security of corporate information assets and protecting the rights of customers and partners. This Information Security Policy is established to enhance security management, prevent security incidents, and ensure the confidentiality, integrity, and availability of information. The Company complies with relevant Taiwanese laws and international standards.
2. Scope
This policy applies to all information systems, network equipment, servers, applications, cloud services, and processed data within the Company. It covers employees, partners, customers, and visitors who use the Company's website (https://www.ecell.com.tw/tw).
3. Information Security Management Principles
To maintain information security, the Company follows these principles:
(1) Information Access and Permission Management
- Adopts the principle of least privilege (Least Privilege) based on user roles and needs, ensuring that employees and partners access only the necessary information.
- Critical information systems and data access require identity authentication and authorization, with periodic access reviews.
(2) Data Protection and Confidentiality Management
- Customer personal data and confidential business information are protected and cannot be accessed, modified, or disclosed without authorization.
- Data encryption technologies (such as SSL/TLS) are used to secure confidential information in transit and storage.
(3) System and Network Security
- The Company's website and information systems are equipped with firewalls and antivirus software to prevent malicious attacks and intrusions.
- Security patches for systems and applications are updated regularly to minimize security vulnerabilities.
- Security logs and monitoring mechanisms are implemented to detect and respond to anomalies in real time.
(4) Data Backup and Disaster Recovery
- A regular data backup mechanism is in place to ensure critical data can be restored quickly in case of system failure, disaster, or cyberattacks.
(5) Information Security Education and Awareness
- The Company establishes internal security management guidelines, and all employees and partners must comply with these regulations.
4. Information Security Incident Handling
- In case of security incidents (such as data breaches, system attacks, or malware infections), the Company will promptly assess the impact and take remedial measures.
- All incident handling processes will be documented and analyzed to enhance future security protection measures.
5. Regulatory Compliance and Continuous Improvement
The Company is committed to complying with Taiwan’s Personal Data Protection Act and Cyber Security Management Act, as well as the ISO 27001 international information security standard. We regularly review and update our Information Security Policy to address emerging threats and challenges.
This policy takes effect from the date of publication and applies to all Company operations and services.
